Freqently Asked Questions

Which pests are covered?

Cockroaches (both large and small), spiders (all kinds) ants, silverfish and rodents.

What areas do you spray?

All areas are covered in our pest sprays without exclusion.  This will include all applicable areas externally, internally, gardens, pathways, letterbox, driveway, windows, eaves, guttering, weep holes, garage, sheds, cubby houses, washing lines, subfloor, roof void, storage areas and fences. We also use cockroach bait in kitchen cupboard hinges.

We do not spray fruit trees or herb gardens, fish ponds and fish tanks. Please advise our technician of any area you would like excluded before commencement.

What if it is raining or too windy?

If the forecast is for rain it’s best to  reschedule. We need enough time for the external spray to fully dry for it to be effective. If it is forecast to rain not long after the treatment we will call you to reschedule. If it is windy we may also need to reschedule as we cannot control our spray and it may pose a risk to our technician or your neighbours.

Do we need to leave the house?

Generally, you can be home while we spray. We ask you keep some footwear on for at least two hours and stay inside.

Pregnant women and young children must vacate for two hours.

What do we need to do to prepare?

Internally – We spray around all skirting boards, please move loose items at least 30cm from the  wall or onto tables or beds. It is not necessary to move large pieces of furniture. The more coverage we can achieve the more effective the spray will be. We don’t use anything airborne internally so there is no need to cover benches or other sensitive areas.

Externally – Ensure pet toys and bowls are put away, children toys should be neat and tidy all in the the one area so we can create a ‘safe zone’ that isn’t exposed to any spray. Please remove all washing from clothes lines.

Is it safe for pets?

Yes we ensure your pets are safe, our staff have tarpaulins on board for bird and rabbit hutches. We make sure pet bowls are turned upside down before we start spraying and ask for any pet toys to be put away. The pets can be stored in an area like the garage or laundry whilst the rest of the house is treated then released after one hour or alternatively if they can be taken out of the house for 1-2 hours, it will be safe when they return. During the warmer months the external spray dries within 10 minutes so if we start outside the pets can be let into the yard when we start spraying internally.

Is it safe for children?

We ensure that your children are safe, this is achieved with safe practices and the use of the safest products used in the correct areas. No children’s play equipment or toys are sprayed with residual products. We have a non-residual aerosol we can use to treat spiders and other pests in these areas. We also have a company policy not to spray a house with anyone pregnant or young children inside.

Do I need to clean the floors after?

No it is not necessary to clean the floors, our internal water based spray is microencapsulated meaning once it is fully dry it is safe, it is recommended you do not mop the floors for 48 hours after our spray.

Do our sprays come with a warranty?

Yes our sprays come with a full six month warranty if you have any problems with any of the treated pests listed above please call our office to arrange a technician to come back and investigate. Our sprays and baits take 10-14 days to fully work so we ask that you call after this period has lapsed.

Do you provide discounts?

Yes we provide pensioner discounts, discounts for combining a number of our services, discounts for getting a number of houses sprayed at the same time, we also lock in pricing for annual customers. Ask our office about further specials that relate to payment methods and online reviews.

What other services do you provide?

We also offer termite inspections and treatments, possum control/removal, rodent proofing and bed bugs treatments, speak to our friendly staff for more information.